In today's digital age, being connected at all times and in all places is of great importance. This also applies to social places, such as your hotel or terrace. Therefore, as a hospitality entrepreneur, you are almost obligated to provide your guests with a good Internet connection. Internet connections are also used for the cash register system, the pin machines and for taking orders. However, many hospitality businesses still rely on a single internet provider, which means the chance of outages and downtime is very high. This is a major inconvenience for many guests, while you can actually achieve many benefits with the right network environment.
Hospitality
Your connectivity solution in the hospitality industry
Better customer experience with a Peplink solution
Peplink provides the solution to this problem. First of all, Peplink's routers are the solution to your connectivity problems. By using multiple internet connections simultaneously, with constant checks being made on the operation of each connection, you prevent breakdowns in your connection. When a failure is detected in one connection, your data traffic is automatically forwarded to another available connection, guaranteeing you continuous internet uptime.
With this transparent failover system, your guests will always have reliable internet access. Furthermore, it is possible to prioritise certain applications over your best internet connections, such as VPN, VoIP/SIP and audio and video streaming, while e-mail and other, less important data traffic can be sent over cheaper cable and DSL connections. This way, your employees always use the most suitable internet connections and your guests are assured of a quality connection at the same time.
What are your Challenges in Hospitality Connectivity?
Rising Bandwidth Costs
Limited Landline Access
Network infrastructure in the hospitality industry
In the hospitality industry, a reliable and well-functioning network infrastructure is critical to the guest experience and business operations. Hotels need complete control over their network to ensure optimal allocation of system access rights, bandwidth limitations and other network settings for different types of users. After all, a large hotel deals with hundreds or thousands of guests, including business people who have high demands for network performance and security. In addition, network settings must be easy to manage so that the IT department can respond quickly to changes in guest demand or network problems.
Another challenge in the hospitality industry is that Wi-Fi is a basic expectation for guests these days. Guests expect not only a reliable connection, but also fast Internet access to work, stream entertainment and keep in touch with family and friends. In addition, the network must meet guests' security requirements, such as protecting personal data and preventing unauthorized access to the network. Peplink routers support guest networking through captive portals, giving hotels several options to promote their brand and collect data from their guests. This allows for personalized marketing campaigns or feedback on service. In addition, the network connection is secure and trusted by guests.