SeaSatCom, a Peplink certified partner, proposed to meet the client's expectations using Peplink's infrastructure on board the Enigma XK. SeaSatCom used Peplink's InControl to enable a shore-based IT support service with the support of Frontier BV. The cloud-based management and monitoring solution allowed SeaSatCom's Support Operation Center (SOC) to meet the client's expectations as per the agreed SLA.

The certified engineers of SeaSatCom delivered an integrated LAN to support all of the connected systems (IT/AV/CCTV/LIGHTS/HVAC and TELEMEDICINE) on board the yacht. The crew could monitor bandwidth, control traffic, and manage WAN costs (VSAT and 4G).

The installation was performed remotely by the Support Operation Center (SOC) via InControl 2 features since the Enigma XK was located in Cape Town (ZA). The crew had minimal headaches as they only had to patch the cables on switch ports as instructed in SeaSatCom's ''Network Installation and Commissioning'' guide. Multiple AV and IT connected systems on board the vessel were easily integrated after a full analysis of the existing data flows without having to speed hours modifying device parameters.

Frontier BV provided the best technical support to fulfil their needs, and the well-documented infrastructure is now fully managed and monitored by Peplink certified engineers through the SeaSatcare solution. As a result, the solution was successfully installed thanks to our and SeaSatCom's efforts.